Back to Work!

We know this update comes a little late, but what can we say, Scott is a busy man now! He started working at HyperQuality on Sept 27th as a bilingual quality consultant. Scott monitors telephone interactions between customers and sales representatives to score the calls against established criteria (he's the guy behind the disclaimer that says “This call may be monitored for quality and training purposes.”). The job is similar to what Scott did in his last few years with Western Wireless/Alltel.
Scott works in downtown Seattle now, so he commutes on the bus and/or train. It’s a nice change from being behind the wheel – less stressful. Scott enjoys walking the streets of Seattle on his breaks – there’s a lot to see. His office is just a couple blocks from the waterfront.